ActionAid’s partner organisation in Rafah forced to halt services

14 May 2024

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One of ActionAid’s partners in Rafah has paused humanitarian operations as it reaches breaking point.

Aid workers in Rafah are working against the odds to keep providing life-saving support to people in need, despite facing a level of danger that is unprecedented even within humanitarian emergencies and experiencing the same inhumane living conditions as the rest of the population. Yet with virtually no aid having entered Gaza for days, their jobs are becoming impossible and aid operations risk grinding to a complete halt. 


Already, one of ActionAid’s partners in Gaza, WEFAQ, which is based in Rafah, has had to pause its operations after most of its staff were displaced from their homes. An ActionAid-supported hotline for women and girls experiencing gender-based violence is still offering vital support but without fuel, the electricity and communications networks it relies on will stop running, while hospitals will be unable to power life-saving equipment.


Both the ICJ’s provisional measures and UN Security Council’s resolution called for the unhindered provision of humanitarian aid, including fuel, to Gaza – yet what we are seeing right now is a flagrant disregard of these demands. Lives are at stake: the Rafah crossing must be opened immediately, and the invasion of the city halted so that urgent supplies of food, fuel and medicine can be delivered. As hundreds of thousands of people flee the city with nowhere safe to go, there must be a permanent and immediate ceasefire to prevent the humanitarian crisis spiraling any further out of control.

Buthaina Subeh is the director of Wefaq, Society for Women and Child Care, ActionAid Palestine’s partner in Gaza, which provides hot food, clothing, dignity kits, health kits and psychological support to those experiencing trauma. She said: “Most of our operations were ceased, except for online follow-ups. We use the hotline to follow-up and document people's needs. However, we are unable to operate on site as most of our crew members lost their homes or were displaced to Al Mawasi. We do not even know where most of our crew members are.”

Ziad Issa, Head of Humanitarian Policy at ActionAid UK, said: "Due to fuel shortages and severe security constraints, our aid delivery services in Rafah are temporarily paused. Our partners have received multiple evacuation orders in the past few days, and the ongoing bombardment on Rafah is making it impossible for them to distribute aid safely within Rafah. The obligation of conflicting parties is not only to ensure that aid gets through the borders but also to reach people inside Gaza. The UK government must leverage its influence with Israel to protect civilians and aid workers in Gaza and facilitate the work of humanitarian organisations to deliver aid safely."

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Contact the ActionAid press office on uk.media@actionaid.org or on 07753 973 486.

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